Refund Policy
When a request may qualify
Resolution is considered when delivered merchandise is damaged, faulty, the wrong item, or materially inconsistent with the listing. Change-of-mind, preference, and requests made without a qualifying issue are not accepted.
Thirty-day notice period
Notify us no later than 30 days from delivery. Send the order number together with clear images or video of the merchandise, outer and inner packaging, delivery label, and the specific problem. Further evidence may be requested for a fair review.
Approval before sending anything
Wait for written return authorization and instructions. Items sent without authorization are not accepted. We assess each claim before approving a replacement, another suitable remedy, or refund. Approved refunds go back to the original payment method, and the provider controls posting time.
Email: gabinislam7@gmail.com
Mailing address: 5 Lancaster Ln, Augusta, Maine 04330, United States
Phone: (207) 245-2662